Monday, December 9, 2019
Emotional Intelligence
Question: Discuss about theEmotional Intelligence. Answer: Introduction Emotional intelligence can be described as the ability of an individual to monitor his/her own feelings, as well as, emotions, capable of discriminating them, and being able to use these feelings or emotions to guide their own actions and thinking (Feyerherm Rice, 2002). To understand the actual concept of the term emotional intelligence, exploration of its two components is required, which are intelligence and emotion. Where intelligence attributes to the abilities like the power of an individual to combine, as well as, separate different concepts, to reason them and to judge them, and to engage himself in the abstract thought. Emotions consist of the moods, other states of feelings, evaluations, involving the level of energy of an individual and fatigue. Hence, emotional intelligence is the mutual interaction of thoughts and feelings (Schutte Loi, 2014). Emotional Intelligence and Its Importance Importance of Emotional Intelligence at the Workplace: The concept of emotional intelligence as described by Salovey and Mayer is a set of different skills that are hypothesized for contributing towards the accurate appraisal, as well as, expression of ones emotion in himself and in others, the ability of an individual to effectively regulate the emotions and feelings in self and other individuals, and utilization of the feelings to plan, motivate, and achieve things in one's life. To improve oneself and in making the strides for achieving this improving as a part of the company or organization, emotional intelligence can be extremely beneficial in understanding the abilities of oneself, as well as, to cope up with the circumstances and understand others (Schutte Loi, 2014). The organization where one works is an undeniable platform where different people conjure, understand, relate, and debate. Hence, the interaction that is coupled with high levels of emotional intelligence is considered to be paramount for the organizations success, as well as, for the success of an individual in a workplace. Emotional intelligence enables the person to perceive, as well as, control their emotions and feelings. It allows the individuals to communicate passionately and clearly. As it is very clear that the success of the organization is determined by its employees who possess good leadership and management qualities (George, 2000). Hence, emotional intelligence is the key component to becoming effective leaders, because emotional intelligence allows developing ad healthy and effective relationship amongst the staff members and their leaders. It allows leaders and managers to be flexible, discipline, fair, focused, situationally aware, culturally competent, and other qualities. In turn, all these qualities greatly influences and benefits the growth of the organization as it helps the employees to meet their goals (Miller-Wilson, 2008). Key Elements of Emotional Intelligence: Emotional intelligence has five key elements, which are self-awareness, motivation, self-regulation, social skills, and empathy. Self-awareness, as well as, self-regulation, are the two components that can highly influence the success of the individual. Where self-awareness is the ability of the individual to recognize his/her own emotions and feelings and how they impact his/her ability of thinking and hence, ones behavior and thoughts, as well as, the ability to distinguish between ones strengths and weaknesses (Bratton, Dodd, Brown, 2011). Self-regulation is the ability of the individual to monitor, as well as, control ones impulsive behaviors, emotions, and feelings, adapting them according to the changing circumstances and altering the feelings and emotions in accordance with the demands of the circumstances (Rosa da Silva Reis, 2011). Impact of Self-Awareness and Self-Regulation on Individuals Success: The ability of an individual to remain perceptively in harmony with oneself and his/her emotions, and having effective awareness are the powerful tool in achieving success at a workplace. Individuals having high levels of self-awareness possess a solid understanding of ones feelings, emotions, weaknesses, and strengths. Self-awareness helps the individuals to recognize the impact of their feelings on them, the people surrounding them, as well as, their performance in a workplace. Moreover, it leads to a good understanding and knowledge of ones goals and values and goals and inculcates confidence by working on the limitations, which reduces the level of failure (Bratton, Dodd, Brown, 2011). On the other hand, self-regulation helps the individual to manage their feelings and emotions in a most effective way. It helps in managing the negative feelings at the time of crisis in an organization and restricts them to have an immediate emotional outburst in that situation, which can be in f orm of panics, anger, stress, or anxiety. Hence, self-regulation gives the power to the individual to override ones thoughts over their emotions. Thus, both these key components positively affect the success of an individual at a workplace (Rosa da Silva Reis, 2011). Conclusion Emotional intelligence leads to the development of innovational creativity in the person, which in turn, aids in the improvement of the job performance of the individual. Moreover, communication is of paramount significance in the process of improving job performance within the organization and effective communication is the emotional intelligences another function. It has the ability to better explicate the workplace performance of the individuals. Its main role is to change the management effectiveness, attempts, training, as well as, performance of the organization (Feyerherm Rice, 2002). It is quite evident that the outcomes related to the work like ones job performance are largely affected by the concept of emotional intelligence. Hence, due to emotional intelligences high influence on individuals each aspect of work life, the employees who have high-level of emotional intelligence are more successful in the organization and are considered to be the star performers (Schutte Lo i, 2014). Recommendations As the most primary of goal of the organizations is to attain the most workable performance a positive correlation is observed to exist between the individuals job performance at a workplace and emotional intelligence. Hence, the organizations are much needed to concentrate on the importance of emotional intelligence, which is a challenging variable for sustaining high performance of the employees (Miller-Wilson, 2008). Training, as well as, development efforts should be focused on the importance of emotional intelligence. As it is known that the leaders and managers have a direct influence on their employees, the leaders and managers of the organization should focus on achieving emotional intelligence elements and skills and should show these qualities in their work. The emotional intelligence skills present in the managers and leaders will, in turn, impact the effectiveness of the organization and will guide their employees to develop these skills with the help of leading by exampl e (George, 2000). References Bratton, V., Dodd, N., Brown, F. (2011). The impact of emotional intelligence on accuracy of selfà ¢Ã¢â ¬Ã awareness and leadership performance.Leadership Organization Development Journal,32(2), 127-149. Feyerherm, A. Rice, C. (2002). Emotional Intelligence And Team Performance: The Good, The Bad And The Ugly.The International Journal Of Organizational Analysis,10(4), 343-362. George, J. (2000). Emotions and Leadership: The Role of Emotional Intelligence.Human Relations,53(8), 1027-1055. Miller-Wilson, K. (2008). A Key Ingredient to a Successful Career: Why Emotional Intelligence Matters.Biomedical Instrumentation Technology,42(6), 443-445. Rosa da Silva, M. Reis, F. (2011). Emotional Skills - Key Components in the Interpersonal Relationship.Jpag,1(1). Schutte, N. Loi, N. (2014). Connections between emotional intelligence and workplace flourishing.Personality And Individual Differences,66, 134-139.
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